Branded ISP Support
Your company takes pride in the local service you’re able to provide, but what happens on weekends or holidays when you’re out of the office?
Give your customers the same quality service affordably with SecurityCoverage’s ISP Support. Available weekends, holidays, 24x7x365 or when you need it most, ISP Support is fully branded to your company.
Features
- Branded Support
- Brand answered calls
- Dedicated support technicians and phone lines
- Customized greeting and IVR messaging
- One-Call Technical Support
- 24x7x365 — just tell us the hours/days you would like the support
- DSL, Cable Modem, Dial-up, WISP, VoIP, IPTV, TV and Dial Tone
- Midwest-based and patient — easy to understand with no technical jargon
- Industry’s Most Streamlined Interface
- Daily detailed reporting for accountability
- Custom ticketing — track where issues are occurring
- Easy to use, flexible and many custom options to meet your needs
