Back Office System

TelecoManager is a user friendly web-based tool for entry, submission
and retrieval of data.

• Streamlined process for toll free, 1+ and calling card provisioning
• Access to all active and disconnected inventory
• Review calling history
• CDR Analysis Center (CDRAC) for better understanding how products are performing

Available Reports:

• Reports
• Daily Activity Report
• Active WTN
• Active Out of Area WTN
• Inactive WTN
• Active Toll Free
• Inactive Toll Free
• Pending Toll Free
• Toll Free Entries
• Direct Dial Entries
• Pending Direct Dial
• Active Personal PIN
• Inactive Personal PIN
• Active Calling Card
• Inactive Calling Cards
• Calling Card Activates
• Zero Usage
• Homeless ANI
• VAC Inventory
• LEC Switch Record

CDR Analysis Center Functionalities:

• Monitoring daily usage
• Seeing busy days/times
• Developing a watch list
• Watching accounts at risk
• Understanding calling patterns/traffic demands
• Monitoring fraud/abusive usage
• Completing marketing analysis